GENERAL FAQ
No matter how much information you put out there, some questions will always remain. We look forward to helping you out. However, before reaching out to us, please check the below list of our most frequently asked questions. This will give us more time to answer specifics and it saves you time waiting for our reply.
How can I buy your products?
As a general rule, Neilpryde does not sell Windsurfing or Waterwear and Accessories products directly via the website. To find a NeilPryde dealer near you, please use our store locator:
I saw that a product was available online but now is not anymore available, what to do next?
If the product that you were planning to purchase shows as “OUT OF STOCK”- please contact us at Neilpryde via the contact form and we will check if there is more stock available of that particular product.
For all other products, or repair services please contact a NeilPryde dealer near you, which you can find via our store locator:
Why don't you have prices on your website?
We don't show prices on our website because prices may vary from country to country. We recommend a visit to your local dealer to check out the price of your desired NeilPryde product. You can find a NeilPryde Dealer close to you here:
Where to check prices of products for Waterwear, Wings and Windsurfing?
As prices of our products may very per country they are sold in, we highly recommend to check the prices with a local dealer. Via our store locator, you will be able to find a dealer close to you:
Where can I buy Marketing and Apparel items indicated on the website?
As a general rule, Neilpryde is not selling Accessories or Merchandise items directly via the website, please check with a dealer close to you for any opportunities to get NeilPryde accessories or merchandise items. You can find a dealer close to you here:
How can I get a printed catalogue?
As we want to reduce the amount of printed catalogues, we would like to ask you to use our digital, downloadable catalogue here:
If you would like to receive a copy, please contact: marketing@neilpryde.com
Where can I buy stickers from NeilPryde?
As a general rule, Neilpryde does not sell Accessories or Merchandise items directly via the website, please check with a dealer close to you for any opportunities to get NeilPryde accessories or merchandise items. You can find a dealer close to you here:
Where can I buy spare parts?
As a general rule, Neilpryde does not sell Windsurfing nor Waterwear spare parts directly via the website. If your NeilPryde product is broken or lost a part that you would like to replace, we highly recommend to do so via one of our repair shops, or get a spare part via one of our NeilPryde dealers. You can find a repair shop or dealer close to you via our store locator:
I can’t find a retailer that is near me to purchase a product that I want?
If you do not have a dealer close to you according to our store locator, please do not hesitate to reach out to our national/regional distribution to help you find the best and easiest solution to get the product you are looking for. You can find the national and regional NeilPryde distributors here:
Where can I find a retailer close to where I live?
Neilpryde has a set of NeilPryde retailers, please check out our store locator/“Where to buy, try & repair” section, to find a retailer that is close to you:
https://www.neilpryde.com/pages/neilpryde-store-locator.
If you find no retailer close to you, please reach out directly to one of our distributors near you:
How can I get general information about future events and clinics?
Whenever NeilPryde or one of our Team Riders are offering a clinic or whenever NeilPryde can be found at an event in one of our regions, we will ensure that we post this on our website. You will be able to find updates in our News section.
I am a professional wind/kitesurfer and am looking for a professional sports sponsorship with NeilPryde Windsurf or Waterwear - How and where can I apply for a sponsorship?
As a general rule we at NeilPryde are always interested to get to know prospect athletes and support watersport professionals. Who are we looking for? Literally everyone who is professionally practicing the sports. There are usually two options, either to become a national rider or an international team rider. Of course, this is based on level, experience, intention and several other factors.
The first step on a national level is to approach your store or national NeilPryde distributor for support or a sponsorship. The second step would be an international sponsorship and joining the international team.
How can I become a Neilpryde retailer?
We are pleased to hear you are interested to become a retailer of our products. Please check for your local distributor on our website and get in touch directly with the distributor of your region:
How can I become a supplier for Neilpryde?
We are pleased to hear you are interested to become a supplier for NeilPryde. We are getting many requests from different suppliers, therefore, we will not be able to always respond. If we find a service/offer interesting, we will ensure to reach out.
I am a school or training center and I want to change to NeilPryde Products, what should I do, who to contact?
We are pleased to hear that you want to become a school or training center and use our NeilPryde products, please get in touch with your national/regional distribution, which you can find here:
I am visiting your website and looking for NeilPryde Yacht Sails and Sailing Products, where can I find these?
Please note that NeilPryde Yacht Sails is a licensed product and isn’t traded via NeilPryde windsurf / waterwear & accessories. Please go directly to
WINDSURF FAQ
How do I find the right product for my needs?
On our website you can find detailed product explanations. For instance, you will find videos on our sails that explain the differences between different sail types and technologies. If you still have doubts about which product to buy after having read the product description and seen the web pages and product videos, please visit one of our NeilPryde dealers to get more information and a possible demo of our product. You can find a dealer close to you here:
https://www.neilpryde.com/pages/store-locator-new.
How do I protect my gear from wear and tear?
In order to make the most of your gear for a long time, we do have a couple of specific recommendations how to care for your products. You can find these in our product care section or in our manuals.
Product care section:
https://www.neilpryde.com/pages/waterwear-product-care
Manuals:
https://www.neilpryde.com/pages/manuals
How can I get information about rigging my sail correctly?
You can find information about rigging your sail correctly in our “Specs chart” at the end of every product webpage for our sails. Additionally, our product videos offer a good source of information, as there you find everything explained in detail. Find an explanatory video for most of our windsurf products here:
WHAT TYPES OF WINDSURFING SAILS ARE EXISTING?
In general, windsurfing sails can be categorized into different types, each designed for specific disciplines.
The main types of windsurfing sails include freeride, freestyle, wave and race sails.
Freeride sails offer early planing and easy handling, while wave sails are designed for maximum maneuverability and stability in the surf. Race sails are built for top speed and efficiency in strong winds. NeilPryde product range covers all these sail types.
WHICH NEILPRYDE SAIL SHOULD I CHOOSE?
It depends on your skill level, sailing style and local wind conditions. NeilPryde offers versatile all-round sails, race-oriented models and freestyle/wave sails. Choose based on whether you prioritize speed, maneuverability or ease of use.
Find our windsurf sails here.
WHAT MAST SHOULD I USE WITH MY NEILPRYDE SAIL?
Each NeilPryde sail is designed for a specific mast curve and stiffness (e.g., Constant Curve, Flex Top, or Slalom). Using the wrong mast can ruin the sail's shape, performance and handling. Always check the sail's luff sleeve or spec label for the recommended mast length, IMCS (stiffness) number and curve type. For best results, use a NeilPryde mast that matches your sail model.
HOW TO CHOOSE THE RIGHT SIZE?
Match sail size to your weight, wind speed and board volume. Lighter sailors and stronger winds = smaller sails (e.g., 4.0–5.5 m²). Heavier sailors and lighter winds = larger sails (e.g., 6.0–9.0 m²). As a rule: more wind = smaller sail.
WHAT BOOM LENGTH DO I NEED?
The required boom length is printed on the sail's tack. It usually ranges from around 140 cm (small wave sails) to over 220 cm (large race sails). Adjustable booms are recommended so you can use one boom for multiple sail sizes. Never overtighten the boom clamp – it can damage the mast or boom.
WHAT’S THE DIFFERENCE BETWEEN WINDSURFING AND WING FOILING?
Windsurfing uses a rig attached to a board (with or without a foil). Wing foiling uses a handheld inflatable wing and a foil board — no mast, no boom and you’re more free to pump and ride waves.
WHAT ARE THE BENEFITS OF NEILPRYDE SAILS?
We offer excellent build quality, innovative design (like Super Scrim and X-Ply materials), reliable wind range, good handling and a wide variety for all disciplines — from racing to freeride to foiling.
WHAT SHOULD I LOOK FOR WHEN BUYING A NEILPRYDE SAIL?
Check your skill level, intended use (freeride, race, wave, foil), mast type compatibility, boom length and your local wind conditions. Also inspect the sail’s condition (if used) — look for creases, stretched panels and worn batten pockets.
I am new to Windsurf foiling, which foil would be perfect to start with?
When you are just starting to foil, we recommend to use either the Glide Wind or Flight FR, both foils offer a lot of stability and an early take-off to let you experience the feeling of flying over the water. Please check the product sections to learn more about the product and for which type of watersport it is ideal.
Can I use your Foil with a non-reinforced Powerbox?
We do not recommend to do so. This is due to the fact that the foils are putting a lot of force onto the powerbox, which can lead to damages. However, at this stage we also do not offer a reinforced Powerbox available as spare part.
We only have the deep tuttle reinforced box available.
Which Foil Parts are Interchangable?
Generally all foil parts of the Glide series are interchangeable with each other. Also, models of the Flight AL or Flight FR from different years are interchangeable. If you have more questions, please visit your local dealer.
WING FAQ
What are wing foiling wings and what are they used for?
Wings are inflatable hand-held sails that are used independently of the board and foil. They are held directly in your hands and generate propulsion from the wind. When combined with a foil, they enable controlled gliding above the water, even in light wind conditions. Modern wings like those from NeilPryde are characterized by low weight, high stability and optimal power delivery.
Which Wing should I choose?
Choose your NeilPryde wing based on your riding style, wind conditions and how much performance you want.
Fly IV - the performance freeride wing offering a more direct and efficient feel with a compact design. It delivers strong upwind/downwind capabilities and refined control, making it the best choice for riders who want a sharper, faster freeride experience without going full "race mode".
Fly IV Pro - the premium efficiency wing with a stiffer, race-inspired frame for maximum responsiveness. It offers a lighter feel and sharper handling, designed for advanced riders who are chasing every bit of speed and efficiency and want the most direct, locked-in connection to the wing.
FireFly - the easiest everyday freeride wing. It delivers balanced, smooth power with forgiving handling, making it a great choice for progression, mixed conditions, and riders who value comfort and predictability. Ideal if you want one wing that works across a wide range of conditions.
FireFly Pro - the lighter and more responsive freeride, wave and freestyle wing. It offers a more agile and "pro-tuned" feel with improved stiffness and control in gusts, perfect for riders who want to push their carving, jumps and tricks. A strong choice for progressing beyond an allround wing.
FireFly Pro SL - the light-wind specialist. Featuring an ultra-lightweight build and larger sizes, it prioritises pump-to-glide efficiency to help you get flying in the gentlest breeze with less fatigue.
In simple terms, choose the Fly IV for performance freeride, Fly IV Pro for premium efficiency, FireFly for everyday ease, FireFly Pro for performance and responsive handling and FireFly Pro SL for light wind sessions.
Which NeilPryde Wing is the best for beginners?
The NeilPryde Firefly is the best choice for beginners because its shorter wingspan significantly reduces the risk of dipping a wingtip into the water, which is the most common cause of falls when learning. Its unique "Mono Handle" allows you to intuitively control the wing with just one hand. The wing delivers early, smooth and predictable power to help you get on the foil easily — never jerky or overwhelming — making it perfect for relaxed and confident first sessions.
How to choose the right size?
The best place to start is your weight and the typical wind speed at your local spot. But also foil size, board volume and riding level. Smaller wings are better for stronger wind and lighter riders, while larger wings are better for lighter wind, heavier riders and early progression.
Strong wind - around 2.5-3.5 m
Average wind - around 4.0-5.0 m
Light wind - around 5.5-7.0 m
Keep in mind that due to the High Lift Concept used in the FireFly design, you might find you can use a slightly smaller wing than you would expect compared to other brands.
What’s the difference between kitebording and wing foiling?
Kiteboarding uses a large kite on long lines that pulls you across the water, delivering powerful speed and big jumps — but it requires more gear, open beaches, and a steeper learning curve. Wing foiling uses a handheld wing with no lines, offering a simpler setup, more location flexibility, and a smoother, more flowy ride — though you'll need to build arm strength and master balancing on the foil.
How do I care for and store my NeilPryde wing/gear?
Rinse your gear with fresh water after every session to remove salt and sand, which can cause abrasion over time. Dry it out of direct sunlight, as UV exposure can age materials quickly. Store in a cool, dry place away from extreme heat and never leave the wing inflated in the sun when not in use. A bag provides extra protection during transport and storage.
What's the difference between the Standard and Pro version?
Pro versions (like the Firefly Pro or Fly Pro) use premium materials such as Aluula Aeris, making them noticeably lighter and stiffer than standard models. This results in faster acceleration, more direct control and better responsiveness — ideal for intermediate to advanced riders pushing their performance. Standard versions are slightly more forgiving and durable, making them better suited for progression and freeride.
What is the difference between a boom and handles in wing foiling?
The difference between a wing boom and wing handles comes down mainly to feel, control and flexibility:
- Wing booms provide a continuous grip position, which is especially beneficial for frequent hand changes, freestyle maneuvers and maximum control.
- Wing handles are fixed grip points, usually in two or three positions, offering reduced weight and a more direct, stable feel.
Which option is better for you depends on your riding style, experience level, and personal preference.
What are the benefits of NeilPryde wings?
NeilPryde wings feature the innovative High Lift Concept, which lets you use a smaller, lighter wing for maximum power and easy handling. They offer stable, predictable power delivery, durable materials and a range of models, to suit every riding style and level.
What is the High Lift Concept and why does it matter?
The High Lift Concept is NeilPryde's core design philosophy. Each wing is engineered to produce maximum thrust (power and acceleration) for its size, allowing riders to use a smaller wing than typical for the conditions. The result is easier handling, greater maneuverability and a dramatically increased wind range.
Do I need a pump adapter for inflation?
Yes — a pump adapter is essential for inflating your wing. All NeilPryde wings come with a pump adapter included. If you loose it, standard kite/SUP pump adapters typically fit as well.
What should I do if my wing gets a puncture or leak?
NeilPryde wings include a bladder repair set with every purchase. For minor punctures, you can use the included repair kit. For larger damage, it's best to have the repair done by a professional — some retailers offer repair services. Always inspect your equipment for signs of wear before each session.
FOIL FAQ
WHAT IS A FOIL?
A foil (short for hydrofoil) is an underwater wing that generates lift, allowing a board or boat to rise above the water's surface.
The principle is similar to an airplane wing. As the foil moves through the water, its shape causes water to flow faster over the top than the bottom. This creates a pressure difference that generates an upward force (lift). Once this lift exceeds the weight of the rider and board, the board lifts out of the water and "flies" above the surface.
This reduces drag and allows for smoother, faster and more efficient gliding across the water.
WHICH FOIL SET-UP FROM THE NEILPRYDE LINE SHOULD I CHOOSE?
Choosing the right NeilPryde foil setup comes down to matching the foil's design to your skill level, riding style, and typical conditions. The NeilPryde lineup offers excellent options for everyone, from beginners to racers.
Here’s a breakdown to help you decide which foil is for you.
Beginner:
- Glide Surf – Stable, forgiving, fast take-off, short mast option for shallow water, ideal for learning.
- Glide Swift Alu – Affordable all-rounder with early lift, easy control, perfect entry-level wing foil.
Intermediate / Advanced:
- Glide Swift Carbon – Versatile all-round wing foil, exceptional glide, early take-off, suits the vast majority of wingfoilers.
- Glide Swift HA – High-aspect wing for light wind, distance cruising, maximum glide and efficiency.
WHAT ARE THE BENEFITS OF NEILPRYDE FOILS?
- Proven performance – engineered by America's Cup designers for exceptional speed and control.
- Premium materials – pre-preg carbon construction offers a high strength-to-weight ratio, while carbon masts reduce drag for a more responsive feel.
- Fully modular – all wingfoil front wings, rear wings and fuselages are interchangeable, allowing easy upgrades or tuning for different conditions.
- All skill levels – from forgiving, early-lift beginner foils to high-agility race-ready setups.
- Durable & safe – robust build quality with smooth, rounded edges for added safety.
FOIL DESIGN PARAMETERS
The design parameters of a foil include wing area, profile, aspect ratio, fuselage length and mast length. These characteristics influence the foil's lift, stability, maneuverability and speed.
- More surface area – more lift; less surface area – less lift
- Higher aspect ratio – better gliding characteristics; lower aspect ratio – more maneuverable handling
- Longer fuselage – greater directional stability and overall stability; shorter fuselage – more maneuverable handling and agility
LOW, MID OR HIGH ASPECT – WHICH TYPE OF FOIL IS RIGHT FOR ME?
Low-aspect foils have a shorter wingspan and a more rounded shape, allowing for maneuverability and lift at lower speeds. Mid-aspect foils offer a balanced mix of lift, speed and maneuverability, making them versatile options for a variety of conditions.
High-aspect foils feature a wider wingspan and superior glide characteristics; compared to low-aspect foils, they remain airborne even at lower speeds. This makes them ideal for maximizing efficiency and performance, particularly in light winds, small waves and for pump foiling.
MAST AND FUSELAGE LENGTH – WHAT’S RIGHT FOR ME?
Beginners should choose a medium to long fuselage (66 cm or 74 cm) for sufficient stability. A shorter mast (75 cm) makes it easier to control the flight and the board.
Advanced wingfoilers can vary the fuselage length depending on their riding style. Shorter fuselages offer greater maneuverability and more pop for jumps, while longer fuselages provide better tracking at high speeds and increased pitch stability.
Mast length can vary between 75 cm, 82 cm and 90 cm, depending on the location and conditions. A short mast is suitable for spots with shallow water or sandbars. An 82 cm mast works well for freeriding, freestyle and wave riding. A 90 cm mast is ideal for spots with larger swell and for wingfoilers chasing top speeds.
WHAT ARE THE DIFFERENCES BETWEEN ALUMINUM AND CARBON MASTS?
Aluminum masts offer solid performance with proven quality and durability, making them the top choice — especially for beginners — when looking for a cost-effective setup. In contrast, carbon masts offer weight savings of up to 20%. Carbon masts also offer advantages regarding profile width and depth.
An important distinction is that the mast material determines the fuselage you must use for the NeilPryde Glide and Swift systems: Aluminum masts must be used with aluminum fuselages, and carbon masts must be used with carbon fuselages. The front and rear wings, however, are cross-compatible with all fuselages.
HOW DO I CARE FOR AND STORE MY NEILPRYDE FOIL?
- Rinse with fresh water after every session to remove salt and sand.
- Dry thoroughly and store in a cool, dry place out of direct sunlight.
- Inspect screws and parts before each use – tighten if needed, but do not overtighten.
- Use anti-corrosion compound (e.g., Tef-Gel) on screws to prevent seizing.
- Disconnect the foil from the board after use to avoid galvanic corrosion.
- Use a foil bag for safe, scratch-free storage and UV protection.
MAST FAQ
Can I rig a NeilPryde Sail with a mast of another brand as well?
We do not recommend to rig NeilPryde sails with masts from other brands. Every NeilPryde sail will perform to its highest potential when used with the specified NeilPryde mast, because our sails are designed around our mast curves. Using a mast from another brand can influence the performance of the sail in a negative way. Therefore NeilPryde does not warranty its sails if they are rigged with other than a NeilPryde Mast. Learn more on:
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
When do I use SDM or RDM masts?
The NeilPryde RDM masts are comparable in its curve with NeilPryde SDM masts. Choose an RDM mast for a softer, more forgiving feel and durability. Choose an SDM mast for faster response, stability and more direct feel. We recommend the use of SDM masts on cambered sails.
Are current masts also compatible with previous sail models?
All masts feature our unique Progressive Flex, compatible with all previous sail models.
What is the difference between the carbon percentages in the masts?
Higher performance level masts will have higher carbon content reducing the weight of the mast, as well as significantly increasing the reactivity between mast and sail and its overall performance.
Can I replace only one part of a broken mast?
We at NeilPryde aim to sell only the best and longest lasting products. If your mast breaks in one part, due to e.g. mishandling, you might wonder if you can simply replace only the broken section of the mast. We do not recommend this, as it is very likely that the upper part of the new mast may not fit to the original bottom part and vice versa, therefore we suggest to check specific cases with your local repair shop, which you can find via our store locator.

