What personal information does NeilPryde collect about its customers?
We use the information that you provide to us in order to constantly improve your experience with us on NeilPryde.com. We also use your information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website.
Here are the types of information we collect from you:
- Information You Give Us: we receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, communicating with you and improving your website experience. You provide such information when you search, buy, participate in a contest or questionnaire, communicate with customer service or sign-up for a newsletter. As a result of those actions, you might supply us with information such as: your name; address and phone number; credit card information; people to whom purchases have been shipped (including addresses and phone numbers).
- E-mail Communications: to help us make e-mails more useful and interesting, it is our practice to receive a confirmation when you open e-mail from NeilPryde.com if your computer supports such capabilities.
Does NeilPryde.com share the information that we receive through our website?
We absolutely hate receiving spam e-mail and would never want to inflict this on anyone especially our customers. As a result we will never sell your personal information to any third parties.
With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
How secure Is your information?
We protect the security of your transaction information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to any passwords you have with us and we recommend that you do not submit sensitive financial information on shared or public computers.
What is your policy concerning children using NeilPryde.com?
NeilPryde.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use NeilPryde.com's online store functions only with the involvement of a parent or guardian.
Additionally, we will never knowingly collect information from children under of the age of 13 in accordance with the Childrens' Online Privacy Protection Act. If it comes to our attention that a customer under the age of 13 has provided Personal Information to us, we will remove all such information from our files. However, we may still maintain a record of that person's name and address in a do not register file in order to avoid a subsequent registration.
How do I remove myself from your mailing lists?
At the bottom of every e-mail that we send out is an unsubscribe link. You can opt out by clicking this link or logging onto our website and sending us an e-mail using the form on the Contact Us page. However, we may still maintain a copy of your personal information in an inactive customer file for our own internal reference.
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