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NeilPryde warrants that this product (excluding X9 Ultra masts shipped ex factory from 2007, please click here to visit http://rsracing.neilpryde.com for the X9 Ultra policy), when it is purchased from an
authorized NeilPryde dealer by a retail customer, will be free from
defects in materials and workmanship for a period of one (1) year from
the date of purchase by the original retail customer. This warranty is
solely for the benefit of the original retail purchaser and may not be
assigned.
For retail customer Limited Warranty claims, proof of purchase from
an authorized NeilPryde dealer is required. If the date of purchase
cannot be established, NeilPryde will make a determination based upon
on the last production year of the particular model, or on the
condition of the equipment claimed.
If you have any questions about the NeilPryde Limited Warranty or
procedures for making claims thereunder, please contact NeilPryde via the online SUPPORT service. The NeilPryde Warranty Center will determine if
a
product is covered under this Limited Warranty. If covered, NeilPryde
will, at NeilPryde’s sole option, repair or replace the product in
question.
All returns must be made through NeilPryde authorized dealers.
NeilPryde does not accept returns directly from consumers. Dealers
must call for a Return Authorization Number before returning any
product under this Limited Warranty. All authorized returns must be
sent to NeilPryde’s Warranty Center at the country’s main distribution
warranty office, freight prepaid. Return shipment will either be
consolidated together with the authorized dealers next shipment, or
paid by NeilPryde, at NeilPryde’s sole option.
Any repair or replacement of any product under this Limited
Warranty is not available for ordinary wear and tear, including
scratches or paint chipping, or for any damage caused by misuse, abuse,
unauthorized modification or repairs, accident, heat, excessive
exposure to sunlight, improper handling, storage, maintenance or care;
incorrect setup, use in commercial, rental or teaching environments;
use in reef wave waves, shorebreak or off the water; any blow or impact
with a hard object or any other irresponsible use.
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL
OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WHETHER WRITTEN, ORAL OR IMPLIED
AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED. IN NO EVENT SHALL NEIL PRYDE BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE
including, without limitation, loss to property other than this
product, loss of use of said product, or other property or other
economic losses. NeilPryde shall not be liable for contribution or
indemnification, whatever the cause.
Some jurisdictions do not allow limitations on how long an implied
warranty lasts and/or the exclusion or limitation of incidental or
consequential damages, so the above limitation and exclusion may not
apply to particular customers. NeilPryde’s obligations under any
warranty shall be limited, to the greatest extent allowed by law, as
provided in this NeilPryde Limited Warranty. This Limited Warranty
gives you specific legal rights; you may also have other rights, which
vary from one jurisdiction to another.
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