Neil Pryde Warranty Policy - Limited Warranty

Neil Pryde warrants that this product, when it is purchased from an authorized Neil Pryde dealer by a retail customer, will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase by the original retail customer. This warranty is solely for the benefit of the original retail purchaser and may not be assigned.

For retail customer Limited Warranty claims, proof of purchase from an authorized Neil Pryde dealer is required. If the date of purchase cannot be established, Neil Pryde will make a determination based upon on the last production year of the particular model, or on the condition of the equipment claimed.

If you have any questions about the Neil Pryde Limited Warranty or procedures for making claims thereunder, please contact Neil Pryde at www.neilpryde.com. The Neil Pryde Warranty Center will determine if a product is covered under this Limited Warranty. If covered, Neil Pryde will, at Neil Pryde’s sole option, repair or replace the product in question.

All returns must be made through Neil Pryde authorized dealers. Neil Pryde does not accept returns directly from consumers. Dealers must call for a Return Authorization Number before returning any product under this Limited Warranty. All authorized returns must be sent to Neil Pryde’s Warranty Center at the country’s main distribution warranty office, freight prepaid. Return shipment will either be consolidated together with the authorized dealers next shipment, or paid by Neil Pryde, at Neil Pryde’s sole option.

Any repair or replacement of any product under this Limited Warranty is not available for ordinary wear and tear, including scratches or paint chipping, or for any damage caused by misuse, abuse, unauthorized modification or repairs, accident, heat, excessive exposure to sunlight, improper handling, storage, maintenance or care; incorrect setup, use in commercial, rental or teaching environments; use in reef wave waves, shorebreak or off the water; any blow or impact with a hard object or any other irresponsible use.

THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WRITTEN, ORAL OR IMPLIED AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. IN NO EVENT SHALL NEIL PRYDE BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE including, without limitation, loss to property other than this product, loss of use of said product, or other property or other economic losses. Neil Pryde shall not be liable for contribution or indemnification, whatever the cause.

Some jurisdictions do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to particular customers. Neil Pryde’s obligations under any warranty shall be limited, to the greatest extent allowed by law, as provided in this Neil Pryde Limited Warranty. This Limited Warranty gives you specific legal rights; you may also have other rights, which vary from one jurisdiction to another.


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